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Client Objectives / Situation

Expansion into Canada required Canadian Head Office with Call Centre

Location selection from Moncton, N.B. to London, Ontario

Activities / Initiatives

–A total of twenty properties were considered in the cities of Moncton, Montreal, Ottawa, Toronto, Kitchener, Guelph and London 

Results Delivered

Working from a zero customer business in Canada it was important to locate in a bilingual city

The east end of Ottawa (Gloucester/Orleans) was selected for the Canadian Head Office for the MBNA Bank - 50,000 sq. ft.

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